Shipping Policy
Overview
This Shipping Policy details how we manage processing and delivering physical items. We prioritize prompt, secure delivery with transparent communication throughout.
Order Processing
Orders are managed during ordinary business hours once payment is verified. High demand or holidays may cause slight delays, which will be communicated promptly.
Shipping Choices
We work with trusted couriers and postal services for reliable delivery and tracking. Available shipping options depend on your location.
Estimated Delivery Times
Delivery times vary by destination. Domestic shipments usually arrive in 5–14 business days, while international deliveries might take 10–21 business days.
Shipping Constraints
Some regions may face import restrictions or delivery limitations. Customers must ensure their addresses are correct and deliverable.
Handling Lost or Damaged Packages
If your order is lost or damaged, contact us immediately. We will cooperate with the courier to identify the best solution, potentially involving a replacement or refund.
Customs Duties and Taxes
International orders might incur customs duties or taxes set by local authorities, and these are the recipient's responsibility.
Delivery Confirmation
Once a courier confirms delivery to the provided address, responsibility shifts to the recipient.
Policy Modifications
This Shipping Policy may be revised occasionally. Changes will be reflected on this page.